Department: Fitness & Longevity

Reports To: Fitness & Longevity Manager

Type: Auxiliary (20-25 hours per week)

Application Deadline: January 28, 2025

Anticipated Start Date: February 24, 2025

Position Available: 1

Are you passionate about mentoring and empowering a team of fitness professionals to deliver exceptional service? We are seeking a dynamic and innovative leader to oversee our Personal Training program and drive success through collaboration, creativity, and a client-focused approach. This is your chance to shape the future of fitness services at the Richmond Olympic Oval while delivering exceptional experiences that exceed expectations.

Key Responsibilities:

• • Supervise, mentor, and support Personal Trainers to foster excellence and collaboration.
  • Organize continuing education workshops to enhance trainer expertise.
  • Deliver fitness consultations focused on sales through service approach and member education.
  • Assign trainers using New Client Information forms and their specified goals.
  • Develop innovative services and registered small group training programs.
  • Collaborate with Marketing on cross-selling strategies to boost revenue.
  • Track client sessions, trainer schedules, and bookings in Xplor Recreation.
  • Enhance client retention through exceptional experiences and personalized programs.
  • Evaluate and provide feedback to Personal Trainers for growth and development.
  • Facilitate effective budget management to achieve financial performance targets.
  • Oversee equipment needs to maintain a high-quality training environment.
  • Contribute to fitness strategies alongside managers and leaders
  • Prepare and finalize metrics, reports and payroll as directed by the Manager of Fitness & Longevity.
    

Qualifications:

Education and Experience: 

• • Degree in Kinesiology, Human Kinetics, Physical Education, or equivalent.
  • Current Certification (CSEP, CSCS, or equivalent).
  • Minimum of 2 years of leadership experience in a supervisory role.
  • Proven track record of personal and professional development.
  • Current First Aid and CPR certification.
  • Experience using Microsoft Office (Word, Excel, PowerPoint, and Teams).
  • Experience with Xplor Recreation software (asset).
  • Successful completion of a Criminal Record Check.
    

Soft Skills:

• • Excellent communication, customer service, and presentation skills.
  • Ability to work independently and collaboratively as part of a team.
  • Financial acumen, including experience with budgets and reporting.
  • Strong confidentiality skills regarding financial and personal information.

Why Join Us?

Compensation range: $32.29 - $34.79 plus 12% in lieu of benefits (hourly rate is based on qualifications and experience)

Perks: Our workplace culture embraces People, Excellence, Leadership, Team and Innovation. 

• Access to use the Oval's 20,000sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4-storey climbing wall, YYoga studio, endless fitness classes, Olympic sized ice rinks and the Richmond Olympic Experience (ROX) museum (restrictions may apply).
• Collaborative team environment.
• Opportunity to work in various auxiliary positions at the Richmond Olympic Oval to grow your knowledge and experience.

The Richmond Olympic Oval is an equal opportunity employer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity.  We also recognize unique styles, perspectives, beliefs and creativity that support a diverse, respectful, inclusive and collaborative work environment.

If you believe this is the role for you, you are personable, have a great attitude, are passionate about delivering exceptional customer service and have a genuine interest in contributing to the greater good of our company and our community, we want to hear from you!